Our owner/operator Willie Moody has been cutting hair for 20 years. After years in the profession, he decided to open his own shop. When he had more than 1,500 clients in less than 4 years, he knew it was time to expand. Willie came up with twice as much space in his new location and plans to grow his business with franchises in the future. Now, he's celebrating 6 years of barbershop ownership.
Assisting with our many clients are licensed professionals, ranging from recent graduates to veteran all-stars. And for our salon services, we have several independent contractors. During his time in the business, Willie has learned a great deal. So now, he says customer service is based on 3 factors—price, quality, and speed. The client can choose only 2 of those.